Follow this simple step-by-step guide to complete your purchase successfully.
To get started, create an account using our referral link. This will grant you exclusive benefits and allow you to start shopping immediately.
Choose a product on our site and click “Buy On Mulebuy”. You will be redirected to the agent’s page, where you can add the product to your cart. It is recommended to use only one agent, as shipping costs depend on package weight. The more items you have in one package, the lower the shipping costs.
Choose a payment method and pay for the item as well as the domestic Chinese shipping fee.
The Mulebuy agent team will contact the seller and purchase the items you requested.
A quality inspection will be carried out, and the items will be stored in the warehouse. To check the status of your order, visit “My Account” and select “My International Order.”
Go to “My Warehouse,” select the items you want to buy, and request shipping. Then, enter your delivery details and choose the recommended shipping option.
Choose a payment method for the deposit on international shipping costs and customs fees.
Consolidate, securely pack, weigh, and prepare items for shipping.
After your package has been shipped, you can track it under “User Center” in the “Packages” section. You can also contact us via a note.
To confirm your package delivery, go to the “User Center” and select “My Packages.” If you have any questions, you can leave a note for customer service.