How to shop on Acbuy

1. Create an account

To get started, create an account using our referral link. This will grant you exclusive benefits and allow you to start shopping immediately.

2. Select a product and add to cart

Choose a product on our site and click “Buy On Acbuy. You will be redirected to the agent’s page, where you can add the product to your cart. It is recommended to use only one agent, as shipping costs depend on package weight. The more items you have in one package, the lower the shipping costs.

3. Submit Order

acbuy support Taobao / Tmall, 1688 and other platforms 99% of the goods capture, you can directly select the size of the product, color, quantity, etc., point on the immediate purchase or add to cart.

4. Pay For Item(s)

Submit the order, choose the payment method, pay for the goods and the shipping cost within China.

Tips: · Support multi-currency payment. · Use acbuy to send money, 0 handling fee, the more you charge the more you save. · If you have any special needs, please be sure to fill in the notes.

5. Acbuy Purchase

The buyer will contact the merchant for you and order the goods. Tips: · In the process of purchasing orders, you can contact the buyer through the "order inquiry" to supplement the details of the requirements; if necessary, the buyer will contact you through the letter/email to complete or confirm the information.

6. acbuy Inspection and Storage

Quality inspection will be carried out and items will be stored in the warehouse. You can visit [ Warehouse ] to view the item once it is stored. Tips: · When receiving goods into the warehouse, we carry out a strict and professional inspection, and take photos of the goods for you to see, and find problems in a timely manner to feedback to you and assist in solving. · 1688 purchased goods on behalf of the "inspection into the warehouse" service standards are different from other purchased goods, please see "acbuy 1688 purchasing service description". · Next, you can submit the warehoused goods for shipping overseas (Steps 6~9) or purchase more goods and submit them for shipping (repeat Steps 1~5, then continue Steps 6~9). · Our warehouse provides 90 days free storage. · Buy more items and combine them for shipping overseas to save on international shipping costs.

7. Submit for Delivery

n [ Warehouse ], select the product and click submit package, fill in the overseas consignee address information, and choose from the recommended delivery methods. Tips: · Some products are subject to postal restrictions, not all logistics routes can be sent, we screened out the available delivery methods for you, you can choose from them. · We provide additional services such as package removal, package reinforcement, insurance, etc. Please inform us under remark and we will follow your request.

8. Pay international shipping fee deposit

Choose the payment method and pay the international shipping deposit and customs declaration fee. Tips: · The international shipping deposit is calculated based on the estimated weight of the item, the selected shipping method and the shipping area. · The final shipping cost is based on the volume and weight of the package approved by the carrier, and the difference with the deposit will be refunded to your acbuy account.

9. acbuy Delivery

Merchandise combined packing, reinforced parcels, weighing and shipping. Tips: · After shipment, you can check the logistics information in [ Parcel ].

10. Waiting for you package to arrive

View the logistics track in the parcel list page and pay attention to the progress of parcel delivery. Tips: · International parcel delivery process, there will be a certain probability of unforeseen circumstances, such as delays, forfeiture, taxation, breakage, loss, etc., acbuy can not control and avoid the third-party logistics provider and the customs of each country will appear in the quality of service and unforeseen circumstances, but in the spirit of the service concept of the first to the user, acbuy will be informed of reminders beforehand according to the various routes and countries, and assist you as much as possible. And we will assist you as much as we can when problems occur.